Rules

Your sales know-how stays in the company

A sales rep’s correction can become a rule for a customer, a group or the whole company. A manager decides which rules apply.

Rules for the whole company, customer groups and individual customers, in every plan.

Know-how stays in the company

Your sales rep corrected the AI once. No need to fix the same thing a hundred times

B2Bmind remembers the names a specific customer uses straight away. They work from that customer’s next enquiry.

For corrections that should apply more widely, B2Bmind suggests rules.

A manager decides which of them apply.

  • a new sales rep does not start from scratch
  • cover for an absent colleague does not mean lost context
Learning logSample data
15.10 · 11:22Jan Nowak · sales repremembered

For the item “elbow 16”, the sales rep chose PEX elbow 16×2 mm.

✓ Applies from the next enquiry by Instalacje Zabłocie
15.10 · 10:09Jan Nowak · sales repremembered

For the item “valve 1/2”, the sales rep replaced the M-M version with Ball valve 1/2" F-F.

✓ Applies from the next enquiry by Instalacje Zabłocie
14.10 · 16:40Anna Kowalczyk · head of salesrule approved

“tee 16” means PEX tee 16×2 mm: a rule for the Installers B group.

✓ Applies to all customers in the group

Scope

Rules under manager control

Sales rules:

  • correction → rule suggestion
  • rules for a specific customer
  • rules for groups
  • global rules
  • approval by a manager
  • change history
  • rule rollback

Why it matters:

  • a new sales rep does not start from scratch
  • cover for an absent colleague does not mean lost context
  • the head of sales sees which know-how is used in quotes

Try it free on your own product data

Leave your details. In a 30-minute presentation we will show B2Bmind on your products, and you will get the free quote simulator for testing.

Jerzy Żanowski
Jerzy ŻanowskiSales Manager, B2Bmindask@b2bmind.ai
30 mincall

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